Executive Leader
Chris Dickhans
- Executive Sales Consultant and Leader
- Strategic Technology Visionary
- Contact Center Thought Leader
- Data-Driven Change Agent
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Founder - CXpert Solutions & Advisors LLC
Technology-driven consulting and expert advisory and consulting services for contact centers and enterprise operations. Specializing in digital transformation, machine learning and artificial intelligence, customer experience, performance optimization, contact center innovation, modernization, and excellence.
Six Sigma Expertise
Leveraging her Six Sigma Black Belt expertise, Dickhans drives CXpert’s customer-centric and quality-focused strategies, delivering measurable improvements in service delivery and outcomes. Her consultative approach reflects CXpert’s unwavering commitment to excellence and creating lasting value for clients and their customers.
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Chris Dickhans
CXpert Solutions and Advisors
Chris Dickhans isn’t just a technology and consulting executive—she’s a driving force at the intersection of innovation, strategy, and transformative change.
As Founder of CXpert Solutions & Advisors, Chris blends entrepreneurship, executive sales leadership, and consultative expertise to redefine what’s possible for technology-driven organizations and contact centers.
Her credentials—spanning 25 years in technology and consulting, Six Sigma mastery, strategic workforce optimization, customer experience and data-driven assessments—are impressive, but it’s her commitment to excellence and the tangible value she creates for clients and their customers that truly set her apart.
A Proven Record of Value and Impact
What sets Chris apart is her consistent ability to deliver measurable value.
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Whether leading cross-functional teams, advising on strategic pivots, or driving digital transformation initiatives, her work is always results-focused. Recognized for her leadership, Chris has authored respected publications, blogs, whitepapers, and authored a book, establishing herself as a domain expert and trusted advisor in both corporate boardrooms and mission-driven startups.
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Personal Passions with Purpose
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Chris’s life extends well beyond meetings and boardrooms. She serves on multiple boards and is an avid world traveler, experiences that enrich her global perspective and entrepreneurial drive.
Deeply rooted in family, faith, and a desire to leave the world better than she found it, Chris exemplifies a rare blend of executive capability and personal conviction.
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She finds joy and peace spending time with her husband and their Jack Russell Terrier, Louie, cherishing the simple moments that bring balance and happiness.
Chris is also passionate about water activities—paddleboarding, kayaking, boating on the intercoastal waterway, swimming in the lake, and exploring the ocean. These adventures fuel her sense of discovery, keep her active, and allow her to appreciate the beauty and diversity of nature.
Grateful for the mentors who have guided her, Chris values their support and wisdom, which help her stay focused and motivated in a sometimes chaotic world.
She embraces life fully, taking time to appreciate each moment and all the amazing experiences it offers.
